Trust Center

Evidence before commitment.

Company information

Balkan International B.I. EOOD · Sofia, Bulgaria. The existing website lists 39 Tsar Simeon St., fl. 1, apt. 2, Sofia 1000 and VAT BG206214632.

European Commission VIES confirmed this VAT number as valid on 6 October 2026 and returned a matching company name and Sofia address. This does not verify bank instructions, signing authority, EORI or service terms.

VIES source · Company and contact

How we work

Search → check → assess → inspect → negotiate → optional finance → verify transaction → purchase → transport → delivery.

Scope, fees, evidence and outstanding checks are agreed before commitment.

Seller verification

Review the seller identity, company registration where relevant, vehicle identifiers, available documents and invoice consistency. Record the source, date and limitations of each check. No seller is called verified solely from a submitted listing.

Payment process

Confirm approved terms, beneficiary identity and payment instructions separately. Independently reconfirm changes using established contact channels. Balkan International is not a bank or escrow provider.

Request a transaction review

Customer protection principles

Private handling of enquiries, clear evidence labels, separate scope and quote confirmation, no fabricated scores and no order without agreed commercial terms.

What we do not promise

No complete-history guarantee, defect-free vehicle, guaranteed finance approval, discount, resale profit, tax result, delivery date or third-party coverage before verification.

Third-party services

Inspectors, workshops, carriers, customs professionals, lenders and warranty providers act under their own verified scope and terms. Identity, price and any required data-sharing arrangements are disclosed before commissioning.

Complaints

Submit the facts, previous reference and requested resolution through our private complaint intake. The team reviews and replies using your supplied details.

Submit a complaint

Our published terms and privacy documents explain the current service scope and customer rights. My Balkan is invitation-only and requires an approved account and verified authenticator session when access is enabled. Personal document uploads and downloads are not available in the current phase.

Optional Google translation is available on public pages after your consent. It is disabled for signed-in sessions and My Balkan.

WAPrivate enquiry

Privacy preferences

Choose which optional services this website may use. You can change your choice from the footer at any time.

How we use request details

Balkan International B.I. EOOD uses the contact details and vehicle information you submit to respond to your request. A website request is stored privately for staff handling. Sending a request through WhatsApp or email also uses that provider's service.

For questions about your information or to request access or deletion, contact info@balkan-international.com. Request consent is separate from optional analytics and translation choices.