Balkan International

Complaints Procedure

Send your complaint, previous reference and requested resolution to the team. It is stored privately for review.

The team reviews the facts and responds through your supplied contact details. Submission is acknowledged by a reference; it does not mean that a refund or claim has been accepted.

Request a review

Submitting creates a private request for internal review. The team confirms scope, availability and any fees before work or an order begins.

WAPrivate enquiry

Privacy preferences

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How we use request details

Balkan International B.I. EOOD uses the contact details and vehicle information you submit to respond to your request. A website request is stored privately for staff handling. Sending a request through WhatsApp or email also uses that provider's service.

For questions about your information or to request access or deletion, contact info@balkan-international.com. Request consent is separate from optional analytics and translation choices.